This blog has moved

New blog address!

Thank you for following ‘Let’s Talk!‘. Due to a new website, this blog has now moved and we would love for you to move with us, to keep up to date with our latest posts. Please follow us at:

http://www.the-terrace.co.uk/blog/

We have lots of new interesting and informative posts planned for the future!

Teenage time-bomb: Why are our teens struggling with their mental health?

The Terrace head in handsIt has always been tough to be a teenager – it is a rite of passage; a period when wanting to be treated as an adult combines with the vulnerabilities of childhood to make an often confusing mix of emotions. But are 21st century pressures increasing the risks of long-term health issues?

News today suggests that a Department of Education survey of pupils  aged 14 and 15 has found that more than one in three of the teenage girls report symptoms of anxiety and depression. This equates to a rise of 10% over the past ten years and as such is clearly a major concern for parents, educators and society as a whole.

Girls reported  considerably higher levels of psychological distress than the boys – 37% having three or more symptoms compared to just 15%, and in boys the percentage has fallen since 2005.

The Daily Telegraph quotes Nick Harrop, of charity YoungMinds, who believes it has much to do with the way in which 21st century life impacts on young women:

“Teenage girls today face a huge range of pressures. Stress at school, body image worries, early sexualisation, bullying on and offline and uncertainty about the future after school are all piling on the stress,” he tells me. “Social media also puts pressure on girls to live their lives in the public domain, to present a personal ‘brand’ from a young age, and to seek reassurance in the form of likes and shares.”

Certainly, the rise of Instagram, Snapchat and the other image based social media channels has created more ways to challenge a girl’s image of herself compared to her peers, and sadly, to the photoshopped images of models and celebrites. Girls report issues with eating, with concentration and with anxiety, as they are constantly made aware of the importance of appearance in the media. Too little emphasis seems to be put on successful career women, perhaps, rather than those who model or walk the red carpet.

But others, such as former mental health tsar  Natasha Devon  think it is more to do with the kind of lives young people have to lead now, as parents work longer hours and success in life appears driven by higher salaries and working harder than ever to buy  those things, such as a home, that previous generations took for granted. In addition, all those subjects that supported good mental health are squeezed in the recent changes to the curriculum – music, art, sports and drama often provided a balance to the more academic subjects in which a young person felt more pressurised. Interestingly, those from a more affluent background were more likely to feel worried about achieving less than their parents hoped for them.

But Natasha Devon thinks the only difference between the sexes is how they deal with their mental health problems. She is quoted as saying:

“At an adult level, women are three times more likely to be diagnosed with anxiety and depression, which makes them look like primarily female issues. But men are more likely to seek help for substance abuse and are far more likely to take their own lives. It suggests to me women seek help for anxiety and depression but men self-medicate and tend to wait before they reach crisis point.”

This tends to suggest that where girls might be more ready to seek help, in the longer term it is boys who need greater support.

So what can be done? Here at The Terrace we have a number of therapists skilled in working with children and young adults, and we know how complex an issue this is. A good place to start would be in schools, where changes in behaviour can be noticed early and elements put in place during the school day to support self-confidence and self-esteem.

What do you think would be a good first step?  We would love to hear your views on what could be a proverbial ‘time bomb’, as a generation struggles to come to terms with the every-increasing and pressurised pace of 21st century life.

Depression Awareness Week -keep the campaigns going

whatyoudontsee-768x768Darker than grief, an implosion of the self, a sheet of ice: no matter how you describe it, this is a terrifying state to be trapped in Tim Lott, The Guardian Tuesday 19th April 2016.

This week is Depression Awareness Week. Perhaps, when there are so many ‘awareness’ days, weeks and now months, we start to take less notice of individual campaigns? ‘Compassion fatigue’ is described by some as a willingness to be supportive, but with so many causes to support it becomes more difficult. It is hard to focus on one campaign without feeling guilty about all the others you cannot give your time, and often money, to.

It is vital that we resist that fatigue when it comes to our mental health, however. For many years, the stigma attached to depression, anxiety and other mental health issues was such that no-one felt able to discuss their issues openly. There is still a long way to go before that stigma has entirely disappeared, but here at the Terrace we are definitely noticing that many more people feel able to open up and take steps to address their, often lifelong, needs. From childhood trauma, to PTSD and relationship problems and across the whole mental health spectrum there is an increased willingness to seek help.

Our mental health impacts directly on our physical health, so an holistic, whole body approach to some physical illnesses can work wonders; yet the NHS struggles to bring together services that could, in the end, save money. It seems a vicious circle.

Depression is particularly damaging because it is largely invisible. Often people mask their symptoms, at great cost. It can be exhausting to hide your true feelings. This is why campaigns such as the #whatyoudontsee social media campaign run by the fabulous Blurt Foundation this week are so important. Depression can literally hit anyone, at any time. Young or old, regardless of gender and personal life – the number of sports stars, television celebrities and film stars opening up prove that even wealth and fame are not protective factors.

So seek help. Join in the online campaigns. Approach your GP, or contact us here at The Terrace (we have great counsellors and psychotherapists, as well as mindfulness and complementary therapists), and most importantly talk about the issues you are experiencing.

In a fast-paced consumer-driven society we are all searching for meaning in a life we know in our heart to be finite.

 

 

‘Let’s talk!’ – about mens’ mental health

iStock_000029384684MediumWe have written before about the difficulties men face when they are experiencing mental health issues. It is nearly a year since we wrote of the Mental Health Charter for Sport & Recreation in Boys Don’t Cry and since then we have seen periodic moves to raise awareness of suicides amongst young men, for example. Yet the situation hardly seems to change.

So why do men find it harder to seek help when they are experiencing difficulties, often so serious that they are considering ending it all? Is it that their issues relate specifically to being male?

There is still, even in the 21st century, an expectation that the man is the one on whom others rely. He will sort out problems, practical or otherwise. From toddlerhood a boy is discouraged from expressing his emotions in a healthy way – ‘boys don’t cry” or ‘act like a man’ are phrases many still hear, and thus when they are faced with problems they can’t solve, perhaps in young adulthood, they are more likely to feel they have failed as a man. A culture of silence amongst their contemporaries means few of them realise how common these feelings are.

Jane Gotto, Director here at The Terrace, says:

“Yes, men are at a crossroads and the question of how to be a ‘good man’ has changed and the parameters are different.   Mainly our culture does still support the expectation that men should be strong, shouldn’t cry, nor share feelings of being vulnerable or having difficulty.    This leaves some men without a way to process their feelings, or even acknowledge what’s happening for them, which can create isolation and alienation.   From there, the difficulty can escalate with other behaviours to cover the difficult feelings – increased drinking, excessive work or exercise, sexualised behaviour, drugs etc…”

Research has suggested that men sometimes feel better taking part in active therapy, such as art, music or horticultural sessions rather than direct one to one therapy sessions. It was also deemed important to ensure men didn’t have to take time off work to attend sessions as work was something that held many together, and when working in a stereotypically macho atmosphere many were reluctant to express their feelings openly. Some felt that mental health services were geared around ‘women’s problems’ and whether true or not that has to be a perception that is changed if we are to see any progress.

Rupert CounsellorFrom the articles and reports that have come out in recent months it is clear that there are specific issues men struggle with, including drinking increased amounts of alcohol and other addictive behaviours. The Charter for Sport and Recreation works to remove the stigma around men’s mental health by raising awareness of the problems well-known sports stars have faced. Cricketer Andrew Flintoff and footballer Clarke Carlisle have been frank about their problems, and now we regularly hear leaders in their sporting fields speaking about mental health. But there is still much work to be done. Jane Gotto says:

“22 years ago, when I founded The Terrace, very few men sought counselling support.  This has significantly changed with men seeking support for themselves and for their relationships in more recent years. Some men have been able to carve out a supportive network with mind liked men.     However encouraging this is, more needs to be provided and more needs to be said.”

In 2015, a documentary was shown on BBC3 in which Stephen Manderson, better known as British rap artist Professor Green, allowed cameras to follow him as he sought to find out why his father had committed suicide eight years ago.  Manderson said:

“At the end of the day suicide is a violent end. It’s the taking of a life……It’s violent, irrespective of the method, so it’s hard to talk about and it’s scary. Shying away from it is not going to do any good, though.”

He went on:

“The documentary was actually the first time me and my grandmother talked about it…. it is difficult. It’s not something even family like to talk about. It’s really hard.”

Manderson (Professor Green) went on to make a second program, showing where people can get support, including the work of The Maytree, a centre where people can go when they have suicidal feelings.

In an article about the documentary, published in The Guardian on 27th October last year, Rory O’Connor, professor at Glasgow University, highlighted the deep-rooted nature of male suicide:

“The bottom line is, we as men, are not socialised to seek help. We are traditionally the breadwinner, we’re the rock for our family…..Currently services, arguably, are not set up for men to access them. Much better research needs to be done about why men clam up more and we need to go beyond the traditional cliches.”

If you would like more information about the support available to men, and women, with mental health issues, these links are a good place to start.

Many offer a helpline if you fear you are reaching a crisis point.

For young people: Young Minds

Mental health charity Mind, with local branch Mind in Taunton & West Somerset

SANE

The Mental Health Foundation

www.mankindcounselling.org.uk

There is also an excellent report, referred to in this article, which offers an overview of men’s mental health services. It is called Delivering Male and to download simply click on the link to download a copy.

The link to Professor Green’s program can be found here https://www.youtube.com/watch?v=ZGjlPACQC6Y&app=desktop

Do also feel free to call us here at The Terrace on 01823 338968. We have a number of counsellors particularly skilled in dealing with the issues mentioned in this article and we would be pleased to discuss matters, in confidence of course.

More tips to help survive Christmas!

imagesWell, we say ‘survive’ but really it is all a matter of planning, arranging and agreeing to a festive season that suits your needs whilst supporting other family members and friends who might also find Christmas a difficult time.

December, for example, is a month in which many relationships struggle as the stress of organising who goes where when and with what becomes simply overwhelming. Jane Gotto here at The Terrace has always worked to pull together all the best Christmas tips that she has used over many years of working in relationship and couples counselling and today we wanted to share a few more, as we approach the last week before the ‘big day’.

Today we want you look at whether you are a classic Christmas ‘grump’ ‘Grinch’ or Ebeneezer Scrooge. 

Is there  a reason (either in the recent past  or back in your family history) why Christmas lowers your mood. Were you ‘made’ to feel the Christmas Spirit, or forced to continue in a particular ritual without enjoying it?  Or was there an event which still evokes difficult memories? These are all ‘Christmas Spirit killers’ and understandably so.
You might want to create your own ritual – one that is personal and authentic and connects you to who you actually are, rather than joining the Christmas mad rush.

Pay particular attention to what is important to you; you may want to see special friend(s) or spend time with one member of your family rather than all of them.

Think about planning and preparing a meal you enjoy, or creating your own spiritual practice – meditation or quiet time can be important as a hectic day threatens to overwhelm. There is nothing wrong with taking time to read a book or watch a film that interests you or simply spending time alone.

Remember, getting it right for you often gets it right for others too.

Do you have any Christmas tips you can share with us here at The Terrace? We would love to hear from you.

Guest post: Words are tools of healing by Vivienne Tuffnell

41Z6WYh-WXL._UY250_Our thanks today to our guest blogger, writer and poet Vivienne Tuffnell, author of a number of wonderful novels, including Strangers and Pilgrims, The Bet and one of our favourites, Away With the Fairies, all dealing with the human condition in a mystical and spiritual way. Her short story collections are full of mystery, with supernatural elements and a deep questioning of what it means to be human. She has written and spoken of her own struggles with depression and has just published a fabulous selection of her prose pieces from her popular blog Zen and the Art of Tightrope Walking. These essays challenge, question and nourish the spirit, offering support to others in mental and emotional distress. Depression and the Art of Tightrope Walking is available from Amazon in paperback and on Kindle.

Just words

No one listens to me.
But then I have nothing to say
I have not said a thousand times before.
I’m dying for someone to hear
My silent screams
And offer help.
I’m searching for the words:
The right words
The magic words.
They’re just words;
They hold no power
To save or damn me.
Just words: no more.

I wrote this poem about ten years ago and I would say now: I was wrong. I wrote that poem before I discovered quite how powerful a tool the written word can be for self-healing. The process of reading and the process of writing have effects that I believe are much greater than we’re prepared to imagine.

I began writing almost before I could read; I used to sneak in to use my father’s typewriter, trying to write down my stories, believing that somehow the hitting of the keys would magically reveal the words. And words were magic of the finest kind, because they could transport you from a dull bedroom on a rainy November day when it’s too cold and wet to go out and play, to, well, anywhere in the entire universe. From being read to as a tiny tot, to trips to the local library twice daily during the long summer holidays, I devoured books. I started trying to create them too, from a very early age; I wrote my first novel when I was ten. I read English and Latin at university, which was so sobering I didn’t read much at all in the first year after graduating and it was another two years after that before I tried writing fiction again.

The other constant in all those years was depression. I experienced my first brush with it when I was about six. You might extrapolate that so much reading and so much writing were the cause of the depression, but it was more that they were the result of it. I read and I wrote to escape the yawning, gaping maw of the void that is depression. The times I experienced the most severe bouts of depression were ones where I could not (for whatever reason) read or write.

Recent advances in science have allowed us a sneaky peek into the human brain without slicing off the top of the skull; this means it’s now possible to have some clue about how our brains react to certain experiences. Most curious are fairly recent studies that involved MRI machines, volunteers, and sequences of words and pictures or sometimes other factors. These include  The emotion potential of words and passages in reading Harry Potter – An fMRI study and
Love, Pain, Money, Cocaine Light Up Same Area of Brain.

What is clear is that there are things going on in the brain that are beyond what we had previously thought. It gives great scope for pain relief and other beneficial results.

In the original version of the film Total Recall, memories are planted in a person’s brain to give them the illusion they have had a wonderful holiday. It’s a matter of an hour or two to create weeks’ worth of memories and the associated benefits on a person’s well-being that a great holiday would bring but without the need to travel or take time off. That’s what a good book can do, too.

As a reader, I crave books that can bring me relief from the inner darkness, but not by providing me with unremitting sweetness and light. There is something obviously false and unsatisfying about books that contain no conflict, no peril, no risk, because life isn’t like that. Some demand to be able to buy books with a Happy Every After guarantee (generally romance) but I doubt that this is a wise choice. Knowing beforehand a book will have a happy ending robs the reader of the experience of literary catharsis, of suffering with the main characters without being certain of relief. It’s the experience that brings the changes in the emotional state, not the outcome.

As a writer, I use my writing to explore how I feel and think, and the expression of my inner life in stories is one way I cope with my own sometimes fragile mental and emotional state. Yet there is both catharsis and a kind of creative synthesis that goes on, largely unconsciously, in the creation of a novel. When I write, quite often I don’t know how the book will end until it comes to me during the process of actually writing it. I often don’t know what the main themes of a book are until it is complete, and sometimes not even then. The feedback from readers sometimes brings me insights into what the book is about that I had no conscious clue about. One of the things I have found most rewarding as an author is that readers have found the books have affected them in profound and positive ways. It could be said that the books have been agents of healing and of comfort. It’s something that makes the process so worthwhile, doubly so, for the writing of a book is a process of catharsis and of inner healing for me; to know that it has this effect on readers enhances my own experience

613N30NIieL._UX250_Thanks once again to Vivienne. Do check out the links to her work and let us know how you feel about the ability of words to comfort and heal…

Vivienne’s Amazon page

Zen and the Art of Tightrope walking

The Mindfulness challenge – how can we just ‘Allow’ ? It is no quick fix…..

TaraHealy-490x350On May the 5th and 6th (can you believe it is already nearly May?!) our mindfulness specialist Miranda Bevis is starting her latest Mindfulness course, lasting eight weeks and offering in-depth knowledge of its benefits and hours of practice. Courses like this have literally changed the lives of many who are facing challenges of all kinds – work, relationships, health – but it does require some hard work to master mindfulness properly. Too often recently the press has highlighted it as the next ‘cure all’ for anxiety and depression, detailing how corporations are recognising it as a means of increasing productivity and reducing stress on employees. But mindfulness isn’t all about a 20 minute break taking deep breaths in the staff canteen. It can open up a whole world of new experiences and, if taught properly, offers meaningful and deep-rooted strategies to deal with the challenges life throws at us. But it isn’t always easy, and can throw up challenges that can be hard to meet in the first days of practice.

So when we saw this poem by Danna Faulds, it seemed to sum up the realities of mindfulness and the joys of simply ‘bearing the truth’…..

Allow

There is no controlling life.
Try corralling a lightning bolt,
containing a tornado. Dam a
stream and it will create a new
channel. Resist, and the tide
will sweep you off your feet.
Allow, and grace will carry
you to higher ground. The only
safety lies in letting it all in –
the wild and the weak; fear,
fantasies, failures and success.
When loss rips off the doors of
the heart, or sadness veils your
vision with despair, practice
becomes simply bearing the truth.
In the choice to let go of your
known way of being, the whole
world is revealed to your new eyes
By: Danna Faulds

“When loss rips off the doors of/the heart, or sadness veils your/vision with despair…” – this is mindfulness as support in times of the greatest sorrow, and long before the recent rise in the popularity of the practice many had found peace in the joy of the only moment we truly have – the present one.

Of course we would love you to book on to Miranda Bevis’s courses, if not those starting next week then her autumn dates in September and October, but this isn’t about advertising.  We know the benefits of mindfulness go far deeper than the ‘quick fix’ options being discussed in the press. It isn’t ‘meditation lite’ as it was recently described, and the whole industry that has recently built up around it – phone apps, books etc – can result in a waste of time and money if the practice is not put in. Everything truly worthwhile requires work and patience. Finding a teacher who can guide you and support you is vital, especailly as Danna Faulds says, you  are letting in the fear, the failure and the fantasies….

‘Boys don’t cry’ – Will the Mental Health Charter for Sport and Recreation help men open up?

Clarke Carlisle

Clarke Carlisle

The Guardian newspaper reported today that former star of the Premier League, Clarke Carlisle, has said he felt “no shame” about his suicide attempt in December 2014, when he was ‘incredibly unwell’. The former Burnley and Leeds United  footballer  stepped in front of a 12-ton lorry on the A64 near York and was seriously injured.

Isn’t it strange, how a high-profile male sports personality needs to say that he does not feel ashamed of his attempt to take his own life? Why should it be shameful? Carlisle was at The Oval cricket ground, alongside Deputy Prime Minister Nick Clegg, to help launch a new programme to tackle the stigma of mental health issues in sport.  The Mental Health Charter for Sport and Recreation has already received endorsement from The Football Association, the Rugby Football Union, the Lawn Tennis Association and the England and Wales Cricket Board.

Carlisle is becoming a very high-profile advocate of the need for sports stars – particularly male stars in a variety of sports – to open up about the stresses of life at the top and the need for support at times of crisis. Many find it particularly difficult at retirement from sport, especially if their career has been cut short by injury.

““People are very delicate stepping around it – there’s no shame invested in it for me….I stand here today with a very different perspective of what it means to be alive in this world. There’s a great expectation that once you come out of a psychiatric hospital you’re cured. You’re not cured – you just have more tools, a greater awareness of self and a greater understanding of how to manage your illness and that’s exactly where I’m at. ….I’m managing my illness on a daily basis and I can tell you today I’m very well.”

The Guardian gives figures from the Professional Players Federation which offers counselling to footballers. It has seen a significant increase in need over the past three years, supporting 143 current and former sports stars last year.

Will this charter make any difference though? Will young people, particularly young men, feel better able to express their mental health needs when sports personalities are open about their struggles? Certainly, taking part in sport can have a positive impact on physical and mental health but the huge financial rewards and pressure involved in remaining at the top of any game can make anyone vulnerable. Andrew ‘Freddie’ Flintoff, known for his love of a party and apparently bullish attitude to life surprised many when he came out as suffering with depression, and the number of cricketers experiencing mental health issues has doubled in the past couple of years.

BCMJ_53Vol10_suicide_depressed_manSuicide in men has been described by the British Medical Journal as a “silent epidemic”; the lack of public awareness and the high incidence amongst men requiring urgent action. It is not only theworld of sport that stigmatises mental health issues, but it surely has a significant role to play in the challenges men face. We will watch to see whether the Charter is more than a piece of paper and a media opportunity for politicians who have neglected mental health service provision over the past five years and are only now recognising how deep-rooted the issues are.

More mindfulness practice: Jumping in puddles – cultivating a ‘beginner’s mind’

imagesMany of you will have read our mindfulness posts in the past, perhaps learning some tips to try, or some poetry to focus on as you work to stay in the present moment. It isn’t always easy to make the necessary space and time in our busy lives, but the medical profession has at last recognised that for many, the ever-increasing pace of 21st century life is impossible to maintain.

Our own Miranda Bevis, an expert mindfulness practitioner, runs regular workshops and courses to support anyone wanting to learn mindfulness techniques. She has also written widely on the subject, and she has shared the following piece with us. I found it deeply moving, remembering watching my own children experience the joy of something simple for the first time, and wanting to enjoy that feeling over and over again. As adults, Miranda points out, we rarely do this and. perhaps, need to get in touch with our inner child just a little more often……

When my kids were little, they were drawn, like magnets, to puddles. Many a walk ground to a halt as a puddle had to be inspected. Stood in. Jumped up and down in. Delighted in. But not just one puddle. Every single one they came across. Oblivious of cold and wind, for them, each puddle was a fresh and new excitement, and needed to be explored and reveled in.

At first I could delight in their happiness, their squeals of joy. But inevitably, my mind would stray and become bored. How many times do we have to do this? We’ve got to get on, let’s find some thing new. I’m afraid there were times when I gritted my teeth in frustration,

Small children are very good at being present. They can easily find magic in the mundane, and become completely absorbed in each moment. As we grow up, we tend to lose this. It’s easy to become bored and cynical. “Seen one, seen them all”. We want to move on and find new distractions. So, as I sit now, looking at my rain washed spring garden, at first sight, I am aware it’s beautiful. Of course it doesn’t change, after one minute, five minutes, ten minutes. But what can change is the way I perceive it. I might only appreciate the beauty for an instant, before I get used to it, and become distracted. Instead of staying with the experience of my senses, thoughts to crowd in. Of things that need doing, of plans for the garden. And masses of non-garden related thoughts. The garden, and it’s beauty “disappear” from my awareness.

What we aim to do in mindfulness, is to cultivate something called a “beginner’s mind”. That means learning to see things as if this was the first time we’d ever noticed them. You can practice it on anything; perhaps try with a flower. As best you can, let go of thoughts about the flower, and keep on coming back, over and over, to the experience of your eyes. Let go of any thoughts about being bored and wanting to move on to something else. Rather, keep on “refreshing the screen”… this flower, and this flower, and this flower, so that, in each instant there is a new and wonderful flower in front of you. Or go and splash in puddles if you must!

Miranda Bevis - 226x316 (1 of 1)Dr Miranda Bevis’s original training was in medicine, and she worked as a GP in Somerset, with a special interest in psychological problems. She gained a diploma in Psychodynamic Counselling, and now works as a senior counsellor and EMDR practitioner at the Somerset Counselling Centre in Taunton. She is also a British Wheel of Yoga teacher.

 

Poetry IS mindfulness – so soothe the mind & feed the soul…

images (7)Earlier this week, The Huffington Post published a Daily Meditation – it was entitled Poetry of the Earth and featured a poem by John Keats  – On the grasshopper and cricket. It got us thinking about how closely poetry is connected to mindfulness and meditation practice. For to read a good poem, that speaks to your heart and resonates with your soul is truly to be living in the moment. It is a moment of pure emotion, stillness and intensity.

We have posted articles which include a poem to illustrate a point, or to encourage mindfulness, on this blog a number of times. We hope that at least one of them has struck a chord with you, especially as we have tried to choose works that distill what it is to be still in just a few lines. We recommend that you read the poem through a couple of times, then read it aloud (or mutter it under your breath if you feel more comfortable, or are in a public place) feeling the words in your mouth. How often do we actually concentrate on what we are saying? The way the syllables feel on our tongue, in our throat, on our lips? To read a poem is to be mindful, don’t you think?

So today we have chosen another favourite by the poet Wendell Berry, who has featured on ‘Let’s talk!’ before. In What We Need is Here, Berry expresses what many of us sense in the fast paced world most of us live in. We aren’t asking for more, or new or exciting. We are asking for quiet and to find a calm place where we can really see what is important……

What We Need Is Here

Wendell Berry

Geese appear high over us,
pass, and the sky closes. Abandon,
as in love or sleep, holds
them to their way, clear
in the ancient faith: what we need
is here. And we pray, not
for new earth or heaven, but to be
quiet in heart, and in eye,
clear. What we need is here.

What do you think? Do you have any favourite poems that you turn to in times of worry, or crisis, in order to reduce your anxiety and focus the mind? Perhaps you write poetry, in which case we would love to hear from you and find out a little about why you feel it is an important way to express yourself. Do get in touch!